GreyfitsReturn Policy
30-Day Hassle-Free Returns
We want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, you can return it within 30 days of delivery.
Return Eligibility
Eligible for Return
- Items in original condition
- Unworn and unused products
- Original tags and packaging
- Returned within 30 days
Not Eligible
- Used or worn items
- Missing original tags
- After 30 days
- Personalized/customized items
How to Return
Log In
Access your Greyfits account
Select Order
Go to "My Orders" and choose the order
Initiate Return
Click "Return Item" and follow instructions
Print Label
Download and print return shipping label
Pack Item
Securely pack in original packaging
Ship
Drop off at any courier location
Refund Process
Once we receive your return:
Inspection within 2-3 business days
Refund to original payment method
Process within 5-7 business days
Email confirmation sent to you
Return Shipping Costs
Defective/Wrong Item
FREE
Return shipping on us
Change of Mind
Customer Pays
Return shipping at your cost
Size Exchange
First Free
First exchange on us
Need an Exchange?
Size or color not right?
We offer hassle-free exchanges! Simply follow the return process and select "Exchange" instead of refund. We'll ship your new item as soon as we receive the original.
Questions About Returns?
Our customer service team is here to help